Privacy Policy

Cape Projects Construction (“we”, “us”, or “our”) is committed to protecting the privacy of visitors to our website, cpconstruction.co.za (the “Website”). This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information, in accordance with the Protection of Personal Information Act, 2013 (“POPIA”).

1. Who We Are

The responsible party for the processing of personal information collected through this Website is:

Cape Projects Construction

Office 2, First Floor, 251 Durban Road, Bo Oakdale, Cape Town, 7530

Email: info@cpconstruction.co.za

2. Information We Collect

We collect personal information in the following ways:

2.1 Contact Form Submissions

When you submit an enquiry through our contact form, we collect:

  • Your name
  • Your email address
  • Your phone number
  • Any additional information you choose to include in your message

We use this information solely to respond to your enquiry, provide quotes, and communicate with you about our construction services.

2.2 Website Usage Data (Google Analytics)

We use Google Analytics to understand how visitors use our Website. Google Analytics may automatically collect information such as:

  • Pages visited and time spent on the Website
  • Browser type and device information
  • Approximate location (based on IP address)
  • Referring website or search terms used to find us

This information is collected in aggregated and/or pseudonymised form and is used to improve the content, layout, and performance of our Website. Google Analytics uses cookies to collect this data. You can find out more about how Google collects and processes data at https://policies.google.com/privacy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout, or by adjusting your browser’s cookie settings to block third-party cookies.

3. How We Use Your Information

We use the personal information we collect to:

  • Respond to enquiries and provide quotes for construction services
  • Communicate with you regarding your project or request
  • Improve our Website and understand visitor behaviour
  • Comply with our legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal information based on the following lawful grounds under POPIA:

  • Your consent, given when you voluntarily submit information through our contact form
  • Our legitimate interest in responding to enquiries and operating our business
  • Our legitimate interest in understanding and improving Website performance through analytics

5. Sharing of Information

We do not share the personal information collected via our contact form with third parties, except where required to:

  • Comply with a legal obligation or court order
  • Protect our rights, property, or safety, or that of others

Information collected via Google Analytics is processed by Google LLC in accordance with Google’s own privacy practices.

6. Data Retention

We retain personal information submitted via our contact form only for as long as necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes, unless a longer retention period is required by law.

7. Data Security

We take reasonable technical and organisational measures to protect the personal information we hold from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Cookies

Our Website uses cookies, primarily through Google Analytics, to collect usage data as described in Section 2.2 above. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings, though this may affect certain functionality of the Website.

9. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent at any time, where processing is based on consent
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at info@cpconstruction.co.za.

10. Information Regulator

If you believe we have not adequately addressed your concerns regarding the processing of your personal information, you have the right to lodge a complaint with the Information Regulator of South Africa:

Website: https://inforegulator.org.za

Email: complaints.IR@justice.gov.za

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Cape Projects Construction

Office 2, First Floor, 251 Durban Road, Bo Oakdale, Cape Town, 7530

Email: info@cpconstruction.co.za

Scroll to Top